January 1, 1913 Statement by Theodore Vail, President of American

Telephone & Telegraph Company, published in the Bell Telephone News

and the Western Electric employee publication:

"To employees of the Western Union Telegraph Company, Western Electric
Company and Bell Telephone System:

The new plan of benefits for disability due to accidents or sickness,
of insurance and of pensions, goes into effect with the new year. 
Nearly 200,000 men and women who are now giving the best years

to the telephone and telegraph service of the country will henceforth be
assured of assistance in the exigencies of life, for which all are not
able to provide and will also be assured of a provision for their
declining years.

It is but natural that every employee should desire to assume the
normal responsibilities of life and to surround  himself and those
dependent upon him with the things that make life complete and
enjoyable.  Unforeseen happenings may make these responsibilities heavy
burdens, and whatever may be put aside for the day of misfortune must
in the beginning be small and accumulated slowly.  A realization that
obligations must be met in times of misfortune, as well as in times of
prosperity, has made the need of something beside merely an old age
pension appear absolutely vital.

Employers buy and employees sell service.  Perfect service is only to
be found when fidelity and loyalty are reciprocal in employer and
employee.  It is this relationship that brings satisfaction and
success to both.

The intent and purpose of the employers in establishing a plan of
benefits, is to give tangible expression to the reciprocity which means
faithful and loyal service on the part of the employee, with protection
from all the ordinary misfortunes to which he is liable: reciprocity
which means mutual regard for one another's interest and welfare.

This is justice, and without justice and sympathetic interest, we
cannot hope to do a thoroughly good piece of work.

In behalf of the management of the American Telephone, Western Union

and Western Electric Companies, let me say that we have a personal interest

in our public service,  a personal interest in our employees and a personal

interest in our common country.  It is our hope that what we have already

accomplished has helped the men and women of the Bell System to become

happier and better American citizens, and it is our New Year's wish that

what has been planned for the future will contribute to their constantly

increasing happiness and betterment.”